Terms of Service

01Eligibility

You must be at least 18 years old, or the age of majority where you live, to create an account. By using KIN•TROVE you confirm that you meet this requirement and that the information you provide is accurate.

02Your responsibilities

• Keep your account credentials secure and don't share your login.
• Use KIN•TROVE only for lawful purposes and respect the rights of others.
• Don't upload content you don't have the right to store, or attempt to disrupt, reverse-engineer, or misuse the service.

03Recording & consent

KIN•TROVE is a tool for preserving conversations, and recording laws vary by place. You are responsible for obtaining the consent of everyone in a conversation before recording or saving it, as required by the laws that apply to you. You agree to comply with all applicable recording, wiretapping, and privacy laws. KIN•TROVE is not responsible for recordings made without proper consent.

04Subscriptions & billing

KIN•TROVE offers a free tier and paid plans (Starter and Pro). Paid subscriptions are billed in advance through Stripe on a recurring basis and renew automatically until cancelled. You can cancel at any time from your subscription settings; cancellation takes effect at the end of the current billing period, and you retain access until then. Prices may change with notice, and any change applies to the following billing cycle.

05Refunds

Except where required by law, subscription fees are non-refundable, including for partial billing periods. If you believe you were charged in error, contact support@kintrove.co and we'll make it right where appropriate.

06Ownership of your content

Your conversations, recordings, and uploads remain yours. We do not claim ownership of your content. You grant KIN•TROVE only the limited license needed to store, process, back up, and display your content so we can provide the service to you and the people you share with. We do not sell your content or use it to train models.

07Intellectual property

The KIN•TROVE name, brand, software, design, and original content are owned by KIN•TROVE and protected by intellectual-property laws. You may not copy, modify, or distribute them without permission.

08Termination

You may stop using KIN•TROVE and delete your account at any time. We may suspend or terminate access if you violate these terms or use the service in a way that risks harm to others or to the service. Before termination by us, we will make reasonable efforts to let you export your archive where lawful and practical.

09Disclaimers

KIN•TROVE is provided "as is" and "as available," without warranties of any kind, express or implied. While we work hard to keep your archive safe and available, we do not warrant that the service will be uninterrupted, error-free, or that data will never be lost. Please keep your own copies of anything truly irreplaceable.

10Limitation of liability

To the maximum extent permitted by law, KIN•TROVE and its team will not be liable for indirect, incidental, special, or consequential damages, or for lost data or profits. Our total liability for any claim relating to the service will not exceed the amount you paid us in the twelve months before the claim.

11Governing law

These terms are governed by the laws of the State of New Jersey, USA, without regard to conflict-of-law rules. Any disputes will be handled in the courts located there, unless applicable law provides otherwise.

12Contact

Questions about these terms? Reach us at hello@kintrove.co.